Privacy Policy
At Canary Facilities Services, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information to ensure a transparent and professional service across all our cleaning operations.
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Information We Collect
Personal Data: While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to, your email address, full name, and phone number used for service inquiries and bookings.
Usage Data: This is collected automatically when using the Service. It may include information such as Your Device's IP address, browser type, the specific pages of our Service that You visit, the time and date of Your visit, and other diagnostic data to help us improve user experience.
Tracking Technologies & Cookies: We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
How We Use Your Data
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Canary Facilities Services uses the collected data for various operational purposes: to provide and maintain our professional cleaning services, to notify users about important updates, to deliver responsive customer care, and to gather specific insights that allow us to improve our service precision.
We also monitor usage patterns to ensure the integrity of our digital platforms, detecting and preventing potential technical issues before they affect our domestic or commercial clients. This data-driven approach ensures we maintain the high reliability and consistency Canary is known for across all our regions.
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Disclosure of Information
Canary Facilities Services does not sell or rent your personal information. We may share your data with selected third parties to ensure we can fulfill our service obligations and meet legal requirements.
- Legal Obligations: Compliance with legal requirements, court orders, or governmental requests.
- Service Providers: Third-party contractors who provide infrastructure services and operational support.
- Protection of Interests: Measures taken to protect safety and security, or to prevent fraud.
- Business Transfers: Data shared during negotiations for mergers or the sale of business assets.
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Security & Protection
The security of your data is a top priority at Canary Facilities Services. We implement rigorous technical and organizational measures to protect your personal information from unauthorized access, accidental loss, or disclosure. This include secure server protocols, encrypted data handling, and strict access controls limited only to authorized personnel. While we employ commercially accepted standards to safeguard your data, please be aware that no method of transmission over the internet or electronic storage can be guaranteed 100% secure.
Your Rights
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Under the UK GDPR and Data Protection Act 2018, you have specific rights concerning your personal information. You have the right to access the personal data we hold about you, request corrections to any inaccuracies, and ask for the deletion of your information under certain circumstances. To exercise any of these rights, please contact our dedicated team at info@canaryfacilitiesservices.com.
Furthermore, you have the right to object to the processing of your data, request the restriction of processing, and exercise your right to data portability. If you believe we have not handled your personal data lawfully, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Updates to this Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Questions?
Contact our data protection team at info@canaryfacilitiesservices.com