Our Story
At Canary Facilities Services, we started with a simple idea: cleaning services should be reliable, high-quality, and easy to trust.
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The business was founded by three directors who each bring something different to the table , from legal expertise to operational leadership and hands-on experience managing large teams and projects.
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Together, we’ve worked in fast-paced, high-pressure environments where attention to detail and accountability really matter, and we’ve carried those standards into everything we do.
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We created Canary because we kept seeing the same issues in the industry, inconsistent cleaning, poor communication, and a lack of real ownership when things go wrong. We knew it could be done better, and we built this business to reflect that.
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For us, it’s not just about cleaning — it’s about delivering a service people can genuinely rely on. That means clear communication, strong management, and making sure every job is completed to the standard we’d expect ourselves.
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Whether we’re supporting commercial clients or residential customers, our goal is always the same: to be consistent, dependable, and deliver work we’re proud of.
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As we continue to grow, those values stay exactly the same — doing things properly, paying attention to the details, and making sure our clients know they’re in safe hands.
Lewis Suarez
Head of Operations
Co-Founder, Canary Facilities Services
Lewis brings over a decade of experience leading teams and managing operations in fast-paced, high-performance environments.
He has worked in senior roles at companies like Amazon and Tesco PLC, where he was responsible for large teams, day-to-day operations, and overall performance.
With a strong background in project delivery and process improvement, Lewis takes a hands-on approach to making sure everything runs efficiently and to a high standard.
At Canary, he focuses on driving performance, supporting the team, and ensuring every client receives a consistent, reliable service.
Meet the Directors
The leadership driving our commitment to clinical precision and operational excellence in every facility we manage.
Thomas Tebble
Head of Customer Experience
Co-Founder, Canary Facilities Services
Thomas brings over 12 years of experience in customer-focused environments, with a strong background in retail operations and service delivery.
He has held senior roles at Amazon and Tesco PLC, where creating a consistent, high-quality customer experience was at the heart of everything he did.
Thomas understands what makes a service feel reliable, professional, and easy to trust from a customer’s perspective.
At Canary, he focuses on client experience, communication, and brand standards, ensuring every interaction is smooth, responsive, and reflects the level of service clients expect.
Our Values
The principles that guide our everyday operations and ensure we deliver a superior standard of service to every client.
Customer First
We create positive experiences through outstanding service.
Diversity & Inclusion
We value different perspectives and create a welcoming environment for everyone.
Reliability
Dependable service delivery through rigorous operational planning and a commitment to showing up on time, every time.
Trust & Integrity
Honest service, competitive pricing, and respect for every customer’s property.